In this special Founder Talks episode, Omniboost CEO Kees Zorge sits down with COO and podcast host Rob Napoli to unpack what it really takes to scale a people-first, partner-driven SaaS company in the hospitality industry. From redefining what it means to “fail fast” to the power of servant leadership and purposeful travel, this is a no-fluff conversation on building global tech with heart, grit, and a whole lot of integrations.
Topics Covered
- The “Second Violin” mindset: Why Omniboost plays behind the scenes to help partners shine
- Building trust through consultative SaaS: Listening, adapting, iterating
- Growing a global team without losing your culture
- What 8,000+ daily integrations teach you about system unification
- AI with accountability: Why data hygiene is the real frontier
- Why hospitality founders still need to shake hands
Whether you're scaling a SaaS startup, leading tech transformation, or unifying hotel systems across continents—this one’s for you.
Timestamps
00:00 Welcome to Hospitable with Rob Napoli
01:10 First Company-Wide Town Hall: Emotions & Pride
04:48 Servant Leadership at Scale
06:32 Interns Speak Up—Keeping Culture Intact
08:54 Preserving DNA Across 85 Countries
11:25 Partnership as a Behavioral Trait
14:05 Consultative SaaS Explained
16:35 Active Listening & Solving the Real Ask
18:06 8,000+ Daily Integrations: Platform Stats
20:00 Fail Fast, Learn Faster—US vs EU Mindset
24:57 Founder Travel Philosophy
29:40 Letting Employees Grow (and Err)
34:00 AI Hype vs Data Purification Reality
37:12 Crafting the Narrative: Second Violin & Unification
45:00 The Edgers Mindset & Final Thoughts
