Background

Fellpack operates two hotels and two restaurants in the north of England. The main property is a 25-room boutique hotel with an in-house restaurant, while the second hotel has 11 rooms.

As the business expanded across multiple locations and outlets, maintaining consistent and accurate financial reporting became increasingly complex. Systems needed to work together reliably to ensure that data from daily operations flowed smoothly into financial reporting.

Here's what they have to say about the partnership:

Managing financial data across our hotels and restaurants used to take a full day, and we were always worried about accuracy. With Omniboost, everything posts automatically, numbers align perfectly across systems, and we have complete trust in the data. It lets us focus on running operations instead of chasing reports.

Aris Drossinos
Director, Fellpack

The Challenge

Before implementing Omniboost, financial data management across Fellpack’s properties was largely manual.

At the smaller hotel in particular, monthly reporting required a full day of manual work. Sales figures, cash transactions, and other entries had to be posted manually into the accounting system.

This approach created several operational challenges:

  • Time-consuming manual data entry
  • Higher risk of reporting errors
  • Complexity around cancellations, deposits, and adjustments
  • Difficulty maintaining consistent numbers across systems

As the portfolio grew to include multiple hotels and restaurants, the existing process became increasingly unsustainable. Fellpack needed a solution that could automate financial data flows and ensure accuracy across the entire operation.

The Solution

By partnering with Omniboost, Fellpack implemented an automated integration environment connecting their hospitality systems and accounting processes across all locations.

1. Seamless Integration Across Properties and Outlets

Omniboost was implemented across both hotels and later extended to all restaurant operations.

  • Consistent daily transaction posting
  • Unified data flows across multiple properties
  • Support for outlets operating with different systems

This created a standardized process across the entire Fellpack operation.

2. Accurate and Trustworthy Financial Data

With automated integrations in place, data across systems now align precisely.

  • Consistent numbers between POS, PMS, and accounting
  • Reduced discrepancies and adjustments
  • Improved reliability of financial reporting

Management can now rely on the data without needing to manually verify each transaction.

3. Reduced Administrative Workload

Automation replaced time-consuming reconciliation processes.

  • Eliminated manual monthly posting tasks
  • Freed up valuable time for the team
  • Simplified financial oversight across properties

The finance workflow became faster, cleaner, and significantly more efficient.

The Result

Today, Fellpack operates with a streamlined and reliable financial data infrastructure:

  • Automated daily posting across hotels and restaurants
  • Consistent data across POS, PMS, and accounting systems
  • Significant reduction in manual administrative work
  • Greater trust in financial reporting and operational insights
  • More time for the team to focus on guests and business growth

With accurate data flowing automatically behind the scenes, Fellpack can manage its growing hospitality portfolio with confidence.